I asked Spark Electrician Services LLC of Londonderry NH for an estimate to do the wiring for a portable generator. I foolishly allowed them to do the work at the time of the estimate.
If you're not happy with work performed by Spark Electrician Services LLC of Londonderry NH here are some suggestions:
- Check with the city or town you live in to see if the work they did requires an electrical permit. If that is the case, check to see if Spark applied for a permit.
- Check the license of the person that did the work with the https://www.oplc.nh.gov/electricians-board. The person must have an active license. If they are an apprentice, they must be DIRECTLY supervised while they do the work.
- Have a City or other independent inspector check the work to ensure it meets the applicable code, likely https://www.nfpa.org/codes-and-standards/7/0/nfpa-70
If you find issues with any of the above, proceed directly to https://www.courts.nh.gov/our-courts/circuit-court/district-division/small-claims
Wow! That seems really harsh and might be a lot of work.
You probably paid them a significant amount of money and you're probably upset with the work or you wouldn't be reading this.
You could contact them to request a refund. That did not work for me. They offered to correct the work (before the City inspector could see it) and then they offered to send a different company to correct the work (after the City inspector looked at it). I do not want them or anyone affiliated with them to work on my home so I declined both.
Be right - if there is no permit required, they did not break that rule. If the person that did the work has an active license and is not an apprentice, they did not break that rule. If the work is to code, the work should be safe. You would probably not win in Small Claims court.
You don't need a lawyer, you don't need to spend a lot of time. Gather all your documents and files, again, you must be right. It costs less than $200 to file the claim and you can do it on the internet. Read and follow the instructions carefully. Ask for money to pay someone else to correct the work. Be professional.
I won in Small Claims Court. I am now working to get them to pay the judgment.
I learned (again) to NEVER TRUST GOOGLE RATINGS or for that matter ANY RATINGS. People get paid to write them, they aren't reviews, they are promotional. And advertisers can ask that negative reviews and ratings be removed.
The same is true for the Better Business Bureau. Don't bother. Their accreditation and ratings mean nothing.